MyBallerBox was born out of a great passion for football and collecting football shirts. We at MyBallerBox want to be part of the wonderful football community. Our goal is to offer football fans an exciting new way to collect football shirts. We also want to offer football shirt lovers an easier way to collect the most unique shirts.

We hope to offer a unique experience to customers when they open a BallerBox. To do this, we need to stay alert for opportunities to improve. So if you have a comment, please let us know by emailing 'info@myballerbox.com'.

Business information:
Business name: MyBallerBox
Chamber of Commerce number: 81869924
VAT number: NL003613983B72
Email: info@myballerbox.com

Shipping

We are based in the Netherlands. Orders from the Netherlands are delivered within 2 working days. We aim to get your order to you as soon as possible. However, due to high demand, special products may take a little longer. If this is the case, we always mention this in the product description.
All delivery charges will be added at checkout.

Returns

As the purpose of the mystery box is to randomly send our customers a shirt, we do not accept returns or refunds. That said, our customers' satisfaction is very important to us, so in specific cases you can always contact us so we can look for a solution together. Do you have further questions about this? Then feel free to ask us your question via email.

Damages and problems

As mentioned earlier, we always look for solutions in certain situations. Such as receiving a damaged or wrong item. Please inspect your order upon receipt and contact us if this is the case so we can assess the problem and make it right.
You can always contact us with questions about returns or problems at 'info.myballerbox@gmail.com'

By ordering a mystery box, you automatically agree to the above terms and conditions.