Yes, absolutely! At MyBallerBox, we pride ourselves on offering only 100% authentic football shirts. Our shirts are sourced from authorised wholesale suppliers, ensuring the highest quality and authenticity for every item we sell.

MyBallerBox is an independent reseller, not affiliated with or endorsed by any football club, federation, or sportswear brand. All brand names and logos belong to their respective owners.

Every shirt we stock is an official licensed product, complete with manufacturer tags and official club licensing labels.

No worries! Our goal is to surprise you with awesome gear, but we understand that personal taste varies. If you’re not happy with the shirt, you can return it within 100 days as long as it's unworn and in its original condition. We also encourage everyone to share their preferences with us, so we can do our best to match your style and prevent any disappointments.

Definitely! We understand that some of our customers have specific preferences. Please let us know in the text box above what your preferences are: teams, leagues or colours that you’d like to receive or avoid. If we're unable to fulfill your request, we will reach out via email to discuss alternatives and ensure you're happy with your order.

Thanks to our strong partnerships with trusted wholesale suppliers and authorised resellers, we're able to offer authentic, officially licensed football shirts at accessible prices. By focusing on what matters most — the shirts themselves — we keep our operations lean and pass those savings directly on to you. Instead of investing in extra costs or unnecessary add-ons, we channel as much as possible into providing top-tier football shirts.

Yes, we strive to provide same-day shipping for all orders placed before 9 PM. However, please note that we have been experiencing some stock issues lately, but we are doing our best to ship out all orders as quickly as possible. Rest assured, we will keep you informed if any delays occur.

Yes, we ship worldwide! Whether you're in Europe, North America, or elsewhere, we make sure your football shirt reaches you safely and quickly. International shipping costs will be calculated at checkout based on your location.

As an extra thank-you to our customers, we’re currently including a FREE bonus item with every mystery shirt order (bundles that already contain a free shirt are exempted). This is simply a nice extra — not something we’ve built into the price. We did not raise our prices when launching this promotion.

The bonus shirt could be a match shirt, training shirt, pre-match shirt, casual T-shirt, or polo shirt — and it will always be an official club teamwear product. Just a little treat from us to make your MyBallerBox experience even more exciting! It can be from a official football, basketball or rugby club. If you have any preferences, please let us know while ordering.

If your order is missing or arrives damaged, please contact our customer service team immediately at info@myballerbox.com. We will resolve the issue as quickly as possible, either by sending you a replacement or offering a refund.